The Force Community webinars’ focus for the first quarter of the year 2021 is on capacity building of the FORCE community on the Coaching Approach (CA) and identifying the tools needed to facilitate their work in-country. Drawing from the experience of a seasoned Coach and Mentor Nathaniel Otoo, and policymaker Dr Nneka Orji, the first webinar of 2021 focussed on the CA, and how the understanding the problem pillar was used in-country engagement, the challenges encountered, and coaching skills used to mitigate them.